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EMC Centera-SenSage Solution for Communications Service Providers |
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Bloor Research White Paper on Event Data |
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SenSage CDR/IPDR Warehouse |
Telecommunication providers are facing the technical and economic challenges of storing terabytes of call detail record (CDR) and IP detail record (IPDR) data required for revenue assurance, trend analysis, customer investigations and regulatory compliance. Traditional data warehouse database solutions are poorly suited to address the data volume and query challenges, resulting in a significant expense for telecommunication providers. SenSage has solved the technical and economic challenges of collecting, storing and analyzing CDR/IPDR data. Our unique CDR/IPDR solution is built on a patented event data warehouse and enables providers to query years of data at any detail level.
Used by the world’s leading providers for critical use cases
Dozens of telecommunications providers around the world, including the world’s largest provider of voice and broadband services, are using the SenSage CDR/IPDR Warehouse to capture, retain and analyze data in their unique environments. With numerous use-cases, each provider has realized the technical and economic advantages of the SenSage CDR/IPDR Warehouse to support their business requirements including:- For revenue assurance: Are all provided services being accurately billed?
- For marketing programs: Are our tariffs competitive for our services or are we subject to churn?
- For customer service: Are our customers experiencing performance or availability issues?
- For customer investigations: Who has our customer contacted and what sites have they visited?
A solution built to support telecommunication event data
The SenSage CDR/IPDR Warehouse for telecommunication provides a turnkey data warehouse solution for providers and. includes all components to support required business use-cases including:
- Data collection, from any infrastructure or AMA source, included in the solution and simple to deploy and customize
- Data storage capabilities, built on a patented columnar database, significantly increased by utilizing aggressive compression techniques that provide a 40X storage reduction over traditional databases allowing for 24 months or more of online data retention
- Utilizes a clustered share-nothing architecture that allows for a deployment on commodity hardware and incremental scaling as data and query volume expand without an upgrade of the current environment
- Concurrent data load and query capabilities supported by the solution’s multi-threaded and clustered implementation
- Included analytics based on standard SQL and supporting all SQL functions, delivered through an intuitive wizard-based interface requiring little technical skills to use
- Capital expenditure, deployment and ongoing operating expenses that are a fraction of traditional data warehouse database solutions
- A proven network of partners in the telecommunications industry including EMC. More information about the joint SenSage-EMC solution is available here (pdf)