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At SenSage, we understand that you trust our solution for providing security, compliance and systems management functionality when it’s required. That’s why SenSage Customer Support is a sound part of your technology decision. With SenSage Customer Support, you can rely on our support experts to deliver high quality, dependable service to help you meet your needs. Our experts go beyond product support and often assist customers with data analysis and investigations. It’s no wonder that the majority of SenSage customers rate SenSage Customer Support “excellent” in periodic surveys.
Our support Standard and Premium support offerings are streamlined to make it easier for you to choose the appropriate support offerings for your business needs. All options include product maintenance, providing access to the most current releases and versions of your product including any fixes, patches or workarounds for our products. SenSage also offers additional support levels including a managed services offering and onsite technical account managers who will review your implementation quarterly.
SenSage Customer Support is a quality-driven organization that is committed to continuous improvement. Our goal is to help you avoid and resolve problems or questions quickly, promoting the highest level security, compliance and systems management for your business.
For any product issue, product question or questions about your maintenance status, contact SenSage Customer Support 24 hours a day at +1 415 808 5900 and choose option 4. Additionally, you may email customer support at support@sensage.com